HOSPITALITY
Take Your Business
Back from OTAs
Reclaim your margins, build stronger guest relationships, increase direct bookings, and finally reduce your dependence on third-party OTA platforms with our team of expert strategists.
How are you optimizing your business
for today’s hospitality customers?
With Cro Metrics, you get insights paired with solutions so you can grow with confidence.
of global travelers said they look for travel apps that reduce the friction and stress of travel.
Our strategies empower you to reduce your dependence on third-party platforms and drive direct bookings with a frictionless, user-friendly website that converts lookers into bookers.
of travelers prefer to book their trips online, compared to only 12% that prefer using a travel agency.
We help you meet travelers where they are by constantly testing and improving your UX and UI to enhance your booking conversion rate and maximize RevPAR.
of travelers lose trust in brands because they believe their options are filled with hidden costs.
We have the tests to prove it. Transparent pricing helps your bottom line and builds trust with your guests. Plus, we know the right ways to test and implement it. (Hello, increased GSS.)
Our Clients
Strategic partner to brands like:
Our Clients
Strategic partner to brands like:
Industry Solutions
Take a Proactive Approach
Boost Direct Bookings
Uncover and address digital pain points that may prevent your guests from booking direct so you can increase profit margins and seize opportunities for growth.
Supercharge Your RevPar
Harness targeted strategies that increase both occupancy and room rates—even fill rooms during off-peak times.
Elevate Your GSS and Online Reputation
Bolster your online presence and strengthen customer relationships by ensuring a seamless guest journey, encouraging positive reviews, and engaging with your audience platforms.
Solutions Designed With
Your Business in Mind
We customize every approach based on your goals, with experts specializing in what you
need most — from customer acquisition, subscriber retention, CAC, CLTV, and more.
