Client Highlights and Insights Digest

Each month, we publish a high-level overview of the success achieved and the learnings garnered from our client experimentation programs. Insights from across dozens of programs and myriad industries fuel our efforts to design better, more strategic tests ... Read More

  • Reading Time: 8 minutes
  • 08.14.2019
By Dave Albert

What I’d Like to A/B Test on Segment.com

Anyone who has been deeply-ingrained working in the digital world, regardless of your profession or vertical, has seen some amazing innovation over the past decade. I know I certainly have. Perhaps chief amongst those has been the incredible surge in ... Read More

  • Reading Time: 9 minutes
  • 05.21.2018
By Chris Neumann

Metromile Lowers Its Customer Acquisition Costs Using A Continuous Testing Strategy

Metromile is the leading provider of pay-per-mile auto insurance. The company is built on the premise that car insurance costs should be based on the usage of the vehicle. In a world where technology has the power to simplify life, Metromile is seen as ... Read More

  • Reading Time: 2 minutes
  • 05.9.2018
By Chris Neumann

Leveraging A/B testing to drive engagement and donations for The Sierra Club

The Sierra Club bills itself as the nation’s largest grassroots environmental organization. Sometimes, however, even grassroots support needs a jump start. Read More

  • Reading Time: 8 minutes
  • 10.23.2017
By Chris Neumann

CRO with React & Optimizely

Optimizely works with React.  The popular framework has been growing in usage and we keep hearing the same statements like, “Optimizely does not work with React,” and we'd like to say that this is just not true. Read More

  • Reading Time: 2 minutes
  • 09.26.2017
By Cro Metrics

4 Simple Ways to Boost Your Ecommerce Conversion Rates & Improve Your Shopping Experience

Are you doing any of the following things on your website? Read More

  • Reading Time: 3 minutes
  • 09.18.2017
By Chris Neumann

Conversion Rate Optimization is Critical to Online Marketing Success

The essence of marketing is to entice new and repeat customer purchases. The smaller the marketing spend and the greater the sales, the higher the profit margins. Read More

  • Reading Time: 3 minutes
  • 06.29.2017
By Chris Neumann

If you want insane revenue growth, make your New User Experience insanely great

I love it when there’s wisdom in advertising. Take those old Head & Shoulders commercials about how “you never get a second chance to make a first impression.” The idea behind these ads was that positive (and dandruff-free) encounters with new people ... Read More

  • Reading Time: 3 minutes
  • 06.7.2017
By Chris Neumann

Warming Up to eCommerce – A Battle of the Sites

The business of insulated beverage containers is booming. If you are not drinking out of one while reading this post, you likely have one in your car or your backpack. The industry has grown significantly in the past 10 years, yet there's a huge opportunity ... Read More

  • Reading Time: 5 minutes
  • 05.16.2017
By Chris Neumann

Your Home Page Carousel is Costing You Money

Kids love carousels. The circling painted ponies are fine childhood entertainment. But adding a carousel to your website is a serious mistake that will cost you customers and revenue. Read More

  • Reading Time: 2 minutes
  • 05.9.2017
By Chris Neumann

Improving Conversion with a Standout Customer Experience

Earnest is building a better bank that democratizes access to high-quality financial services. With a cross-functional focus on the customer experience, and applied rigor around their experimentation program, Earnest was able to realize significant gains ... Read More

  • Reading Time: 5 minutes
  • 05.2.2017
By Chris Neumann

Site Redesigns: Data Is Your Friend

Everyone who’s ever been through a complete site redesign knows they are, at best, frustrating and difficult processes. With seemingly endless meetings, constant efforts to please all the stakeholders, and the need to juggle schedules with your designer ... Read More

  • Reading Time: 2 minutes
  • 03.16.2017
By Chris Neumann

Why You Should Outsource Your Optimizely Engineering

Partnering with a top-rated Optimizely solutions partner is invaluable to your testing and development process for several key reasons. You might think that you'll be able to use the software's visual editor to set up your experiments, or that you'll ... Read More

  • Reading Time: 4 minutes
  • 03.8.2017
By Chris Neumann

Optimizely Full Stack

If you want want to grow your company through data-driven experimentation, you now have a more diverse set of tools to use. Optimizely Full Stack brings the ability to create and run experiments and implement learnings anywhere in your technology stack, ... Read More

  • Reading Time: 2 minutes
  • 02.15.2017
By Chris Neumann

When Harder Isn’t Necessarily Better

There’s no disputing that A/B testing can be a fruitful way for companies to determine which design and language leads customers act. But after a recent study we conducted about test complexity, we learned something surprising: Complex tests are no ... Read More

  • Reading Time: 2 minutes
  • 12.29.2016
By Chris Neumann

Test Ideas, Not Designs

One of the cornerstones at CROmetrics is rapid iteration. We work hard to get our clients quality results as quickly as possible. In this process, as with any venture, there are always challenges and roadblocks to be understood and resolved. As a designer, ... Read More

  • Reading Time: 3 minutes
  • 10.25.2016
By Chris Neumann

What’s Better Than Best Practices?

So you want to start A/B testing your site. OK, great! But where do you begin? Most experts (including us) will advise you to look to best practices and go after “low-hanging fruit” first. That's great advice, but you'll soon find out that some ... Read More

  • Reading Time: 2 minutes
  • 08.4.2016
By Chris Neumann

Case Study: Mobile Email Capture

Not all A/B tests are about turning buttons red or green. Here's a quick rundown on one of the more interesting experiments we've run lately. Read More

  • Reading Time: 3 minutes
  • 07.14.2016
By Chris Neumann

5 Optimizely Query Parameters You Can’t Live Without

Here's a quick reference for five query parameters you can append to your site's URL in order to preview, QA and debug your Optimizely experiments. Read More

  • Reading Time: 2 minutes
  • 06.7.2016
By Chris Neumann

A/B Testing an AngularJS Site? Avoid These 5 Mistakes

AngularJS sites are a joy to build, maintain and visit. But testing them? "Joy" is probably not the word. The dynamic, single page nature of these sites means that most of your standard testing approaches have to be thrown out the window. Here are a few ... Read More

  • Reading Time: 3 minutes
  • 06.2.2016
By Chris Neumann