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What We Do

We make websites easier to use. Through a scientific method of determining which site improvements result in actual performance improvements, we replace the old way of designing sites through gut feel and management opinions with designing sites through data. Tactically speaking, clients come to us for both strategic direction and to supplement their internal teams.

The Optimization Program Manager

As an Optimization Program Manager at Cro Metrics, you would work with our Product Managers and Optimization Strategists to execute successful web experimentation and personalization for a diverse group of clients. You are a natural leader and keep external and internal stakeholders informed through our engagements. You help shepherd A/B/n tests from concept through launch, respond to client requests and keep team members accountable for follow-ups and action items. Program Managers enable our Product Managers to focus on building client strategies, data and results analysis, insights/iteration and ideation.

  • Working with engineering and QA teams to move tests through implementation along with live test QA and monitoring

  • Writing A/B test specifications, creating mockups (annotated screenshots, simple designs)

  • Updating clients on test status, seeking approvals

  • Managing status agendas, scheduling, capturing meeting takeaways and distilling them down into reference and action items

  • Assistance with organizing and building client presentations

  • Account management: fielding and routing client questions and issues, disseminating action items

Experience and Skills

  • A/B testing knowledge is a plus
  • Professional services (agency) experience
  • UX/UI and web analytics experience is a plus
  • An eye for detail and organization
  • Good communication skills
  • Ability to juggle multiple initiatives at once

Company Benefits

  • 100% remote, continue to work from where you are based
  • Health insurance reimbursement allowance
  • Retirement plan with 4% company match (subject to a 3 month waiting period)
  • Professional gear (e.g. MacBook, monitor, and noise-canceling headset)
  • Annual All Hands trips
  • Paid Parental Leave
  • Liberal vacation policy
  • Access to group performance coaching sessions

At Cro Metrics, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.

We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. (BONUS: Did we miss anyone? Let us know and we’ll add it here.)