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What We Do

We make websites easier to use. Through a scientific method of determining which site improvements result in actual performance improvements, we replace the old way of designing sites through gut feel and management opinions with designing sites through data. Tactically speaking, clients come to us for both strategic direction and to supplement their internal teams.

The Optimization Program Manager

As an Optimization Program Manager at Cro Metrics, you would work with our Product Managers and Optimization Strategists to execute successful web experimentation and personalization for a diverse group of clients. You are a natural leader and keep external and internal stakeholders informed through our engagements. You help shepherd A/B/n tests from concept through launch, respond to client requests and keep team members accountable for follow-ups and action items. Program Managers enable our Product Managers to focus on building client strategies, data and results analysis, insights/iteration and ideation.

  • Working with engineering and QA teams to move tests through implementation along with live test QA and monitoring

  • Writing A/B test specifications, creating mockups (annotated screenshots, simple designs)

  • Updating clients on test status, seeking approvals

  • Managing status agendas, scheduling, capturing meeting takeaways and distilling them down into reference and action items

  • Assistance with organizing and building client presentations

  • Account management: fielding and routing client questions and issues, disseminating action items

Experience and Skills

  • A/B testing knowledge is a plus
  • Professional services (agency) experience
  • UX/UI and web analytics experience is a plus
  • An eye for detail and organization
  • Good communication skills
  • Ability to juggle multiple initiatives at once

Company Benefits

  • 100% remote, continue to work from where you are based
  • Health insurance reimbursement allowance
  • Retirement plan with 4% company match (subject to a 3 month waiting period)
  • Professional gear (e.g. MacBook, monitor, and noise-canceling headset)
  • Annual All Hands trips
  • Paid Parental Leave
  • Liberal vacation policy
  • Access to group performance coaching sessions

Our positions are fully remote and to ensure compliance with all applicable labor laws, are open to U.S.-based applicants who are authorized to work in the U.S. only. Cro Metrics is an Equal Opportunity Employer.